[Resolved] Axis Bank — one time assist service | |||
Hello Its been came to by notice that Rs 1899 has been debited from my account for something called "One Assist Services. I'd like to put it into your kind consideration that no prior intimation had been given to me regarding any kind of deductions. If incase i have opted for any such services by mistake I'd request you to please cancel them and please credit whatever money which was deducted from my account regarding this Was this information helpful? | |||
Jul 25, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Jun 20, 2019 Axis Bank Customer Care's response Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank. | |||
 5 Comments | |||
Comments
I tried to apply for new chequebook by net banking. It was showing lien reason code. Then i got to know that there is any lien amount on my account.
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Axis Bank Customer Care's response, Jun 20, 2019
Verified Support
Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
Hi, i have saving account in axis bank & when i checked my balance they have deducted 5000 rs from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples .
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Axis Bank Customer Care's response, Jun 21, 2019
Verified Support
Hi, we wish to inform you that the charges incurred are the consolidated charges for your account. Please visit us at https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx to know about the details of the charges. Thanks for writing in! Regards, Team Axis Bank.
In my account total deduction of conslidated chargs is heavy i have to get rid of it.
Axis Bank Customer Care's response, Jun 21, 2019
Verified Support
Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Greetings from OneAssist!!!
We regret any inconvenience caused to you.
We are unable to locate your account. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.
Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.
Looking forward to hear from you.
Regards
Team OneAssist