[Resolved]  Axis Bank — Over amount Debited by Axis Bank to SB [protected] for My Zone Credit Card after expired card on dec-15

Address:	Mumbai City, Maharashtra, 400053
Website:	www.axisbank.com/retail/cards/credit-card

I have a savings account in Axis bank having account number [protected]having customer ID[protected]and I hereby inform you by writing this credit card dispute letter that unnecessary late fees payment has charged to me by your bank accounting department. Till date it is my best record that I had made all my credit card bill payments on or before the due date give by Axis Bank but bank accounting statement have been showing again & again late fees payment with interest has charged every month to me. But for this month I had made payment on 3rd of September, 2016 which is 4 days prior to the given due date. This amount is unnecessarily and without my permission is deducted from my account thus I humble request you to kindly look into this matter as soon as possible. Kindly note my credit card expired on dec-2015 but as on date bank collected payment from me like active credit card. Bank ceased my account on nov-2015 and transfer all balance of credit card amount to my salary bank account so I cannot made credit card online payment directly to bank. While login to bank account I have received a message we don’t have any credit card with us. Bank shows 2 liabilities on behalf of my name one lien amount to bank account & second credit card liability. Credit card limit only 60000 but bank as on date collected from me Rs.251313.70. After expiry of credit card issuing by your bank with the above mentioned no I have again encountered an error I am kind of fed up with these frequent mistakes this is very serious matter & i have given final warning that should not be happen again I hope bank will take this complaint very serious and take urgent step to solve it immediately. If I paid whole payment then again this month statement why again raise to me it has to stopped to raise credit card statement & balance transfer to my account as a lien balance. Attached as on date lien balance & closed statement also. Being a worthy client of the bank I request to rectify the error at earliest. Credit card due shows Rs.2120.26 & lien amount shows Rs.805. Request you to kindly clear my cibil report also. I would never pay Rs.2120.26 my whole last month necessary from monthly funds deducted by bank can I do suicide without money. I am attaching bank statement for your perusal, and I hope that you can sort this matter out as quickly as possible. My whole edge reward points also blocked by bank. Kindly look into this matter.
Regards,
Rupesh Thakur
M[protected]