[Resolved]  Axis Bank — Pathetic service from bank

Address:	400025
Website:	www.axisbank.com

Hi

I have some serious concerns with the way your bank operate. Here are the account details and my concern.

Acct No# [protected]
Branch : Tarnaka, Hyderabad
Type : Savings salary account
Email : tullah.[protected]@gmail.com
Will share my phone number once you contact me.

I have a LIC home loan linked with this axis bank account and they will auto debit the monthly EMI and for the recent month there were an issue with less funds due to which the cheque was returned and I received this message in the evening. I will share the entire date and time in my next email.

However, earlier when you bank was in news with the fraud happening while exchange of old currency you people were so ambitious to save the customer that even if a cheque was ready to collection you people sent message notifications that the cheque has been received for clearing and even if there was less amount I used to deposit and within 2-3 hours the cheque used to be clear and clearly these messages are missing now.

So indirectly you are making me pay for cheque return charges and you are again showing your original private bank hidden faces and started looting customers. I would like a explanation on this since I have the entire proof of messages which people used to send me for the past 3-4 months when there was issue with money crisis and your bank officials were booked in the fraud by the Indian government.

I don’t you to charge me any cheque return charges on this concern since you are charging me for the account maintenance and notification messages and its your duty to put across these information to customers. I am expecting an reply or a callback between 4:00 PM to 9:00 PM every day from your end related with the below points.

This cheque was sent to clearing around 14th - 17th of this month.

1) Why was the message notification not sent stating the cheque clearance at the first point which had caused this trouble to me.
2) Why was this message sent stating the cheque was returned back.
3) I don’t want any charges related to cheque return as well.
4) As of now I wanted you to immediately clear the cheque amount which was submitted.

Thank you
Shaik Hidayatullah