Axis Bank — payment not received by other bank

Address:

New Delhi, Delhi, 110005

Dear team

I was using icici credit card and do payment from axis bank on 08/11/2017 of 20000 rs but on till date i came to know that payment has not been credited by axis bank to icici credit card and icici taking late payment fee charges of 1000 rs from me. So i want axis bank refund me charges because it is their mistake not mine.
Please consider my case.
Name - arun goel
Axis a/c - [protected]

Regards
Arun goel
[protected]