[Resolved] Axis Bank — Penalty in emi of home loan | |||||
Dear concern, Kindly note that we have received call from axis bank regarding delay in credit of home loan emi. I have given my icici bank account number for emi deduction. After your person call i had visited icici bank branch vikhroli, there are telling we have received incorrect amount. We had paid through cash to axis bank (Near thane branch). This is not our mistake then why should we pay the penalty. I want explanation why we suffer. At the time of loan banks are calling but if any issue then they are not able to resolve. I am calling from month but no one responding from bank even i had booked complaint call they cancelled the ticket without intimating us. How can they do this without resolving customer issue who had given you the rights to cancel the call if this is the service then how customer get faith. I had called several times to take number of loan department but no one is able to given me the number. Anyhow i want call from bank. I will not pay the penalty this not the issue of penalty this is the issue of fraud which banks are doing with their customer I sent mail on this id :[protected]@axisbank.com Request no.8407762 Please call me as i want to sort out this issue. I will be very thankful if you will able to help me. Please call me on [protected]. Was this information helpful? | |||||
Oct 31, 2016 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Sep 30, 2016 Axis Bank Customer Care's response Hi Priti, We have responded to your concerns vide service request number: 8407762 dated June 17, 2016. For any further clarifications, please write back to us on the same email. Regards, Axis Bank | |||||
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