[Resolved] Axis Bank — personal loan rejected without any specific reason

Anbumani_

from Mumbai, Maharashtra

Address:

560045

I am anbumani i have been approached for the personal loan in axis bank loan application number 9213337 and it is declined without any reason. At first i given my customer id and pan details to the bank person and he verified told me that your profile is eligible for the personal loan. Then i have been submitted all necessary documents to axis bank representative after submission the documents and verification. It said that the loan application has been rejected i have given all the required documents for the personal loan which are mentioned by the bank person. He has collected and said this are enough when applying loan my cibil score is 851 and i want to know what is the reason to decline my loan request.

Please look into the this and resume the loan application process.

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Jan 13, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

Axis Bank Customer Care's response Hi, we are here to help! Please Inbox us with your registered contact details. We will revert shortly. Regards, Team Axis Bank.

Dec 06, 2018

Updated by Anbumani_ Ph: No: [protected].

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Comments

ashutosh jambhale

from Pune, Maharashtra

These bank doesn't have toll free number to call and whenever there is call they keep you waiting for so long that you end-up hanging up call. They should have toll free number for card services.

Axis Bank Customer Care's response, Dec 6, 2018

Verified Support

Hi, we are here to help! Please provide us with details of your concern along with your registered contact details through a DM. We will get back shortly. Regards, Team Axis Bank.