[Resolved]  Axis Bank — refund amount (from flipkart) is not credited in my axis saving account

Address:Ahmedabad, Gujarat, 382481

I have cancelled my product in flipkart application on 19th november, 2018 then they have initiated refund to my payment mode (Axis bank - debit card) and completed on 22nd november, 2018.

Today when i checked my account but refund amount (3474/-) is not credited in my saving account.

I have contacted with flipkart customer care and getting the required information regarding transactions which they have done as below:

Payment reference number: pzt[protected]nloga04

Refund id:[protected]

Refund amount : 3474/-

Refund id:[protected]

Can you please help me on this number : [protected] and my email id : [protected]@gmail.com
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Dec 27, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2018
Axis Bank Customer Care's response
Hi, we request you to visit the link for disputed transaction. https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
Complaint comments 

Comments

I purchased a sofa amounting Rs 36199 from flipkart via flipkart axis credit card 5334xxxxxxxx2475 dated on 13 th october 2021
On the same day I cancelled it and flipkart was supposed to credit it in my above mentioned credit card no by 20 th october 2021
But statement for Credit card still generated saying that payment due by 4 th nov 2021
Pls resolve it

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