Nov 02, 2018
Updated by snpatel61 Email Conversation with Axis Bank
ECS Mandate Registration Intimation
Maxlife
x
Policy Update
Sun 7 Oct, 21:34
to SNPATEL61
Subject Line :- ECS Mandate Registration Intimation
Dear Mr. Suresh Narainji Patel, 07-Oct-2018
Greetings from Max Life Insurance Company!
We are delighted to have you as our valued customer and wish you good health and prosperity.
This is to inform you that ECS registration for your policy number[protected] has been successfully registered as per the details below.
Bank Name : uti bank ltd
Bank ID : [protected]
Account Holder Name : SURESH N PATEL
Account Number : ***********5562
Draw Date Opted : 20
Next Premium Due On : 18-SEP-19
Premium Amount : 5, 00, 000.00
Mode of Premium Payment : Two-stage autopay
Frequency : Annual
Going forward, all the renewal premium payments will be debited from this account on the draw date opted by you.
We at Max life Insurance are committed to provide you the best-in-class service and look forward to serving you for life.
Warm Regards,
Max Life Insurance Co. Ltd.
Have you secured the financial future of your family ? Get life cover of Rs 1 crore at Rs 550 p.m*. SMS "LIFE" to 5616188 or mail us at [protected]@maxlifeinsurance.com to know more. *Conditions apply.
Disclaimer:The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.
WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this emails.
Suresh Patel <[protected]@gmail.com>
Sun 7 Oct, 22:58
to AXIS, maxlife.advice, maxlifeadviceaxis, Ahmedabad.Operationshead, PolicyUpdate
Dear Mr. Bhavin,
Please find below email received from MaxLife. Can you please explain me, why am Still receiving this email from MaxLife regarding confirmation of Registration? Because I have already requested for Cancellation of Max Life Proposal No.[protected] vide my email dated 20th September 2018, and you responded that it will be cancelled and fund will be credited back to my account by end of September 2018. Today we are on 7th October 2018, why?
Please make sure that my fund will be credited within day or two or else ready to face for further legal action.
Please respond to my above email to avoid any unnecessary situation.
Thanks
Suresh Patel
Sent from my iPhone
Begin forwarded message:
From: Policy Update <[protected]@maxlifeinsurance.com>
Date: 7 October 2018 at 9:33:54 PM GMT+3
To: [protected]@GMAIL.COM
Subject: ECS Mandate Registration Intimation
Bhavin Patel
Mon 8 Oct, 07:32
to mahesh.[protected]@maxlifeinsurance.com, me, [protected]@maxlifeinsurance.com, Maxlife, [protected]@maxlifeinsurance.com, Ahmedabad
Dear Sir,
Your cancellation of Max life Proposal No 60422368 is allready process but we required
Your Original Policy Document, it is delivered at your address so Request you to Provide me Original document for closer process.
Regards,
Bhavin Patel
Relationship Manager - Priority Banking
Axis Bank Ltd,
Ahmedabad Main Branch
Trishul, Law Garden, Ahmedabad 380006
Mobile : +91 - [protected]
Fax No :[protected]
Email : bhavin3.[protected]@axisbank.com
www.axisbank.com/priority-banking
Website : www.axisbank.com
Core Values :
Customer Centricity, Ethics, Transparency, Teamwork & Ownership.
From: Suresh Patel <[protected]@gmail.com>
Sent: Monday, October 8, 2018 01:28
To: Bhavin Patel
Cc: [protected]@maxlifeinsurance.com; Maxlife Advise; [protected]@maxlifeinsurance.com; Ahmedabad Operationshead
Subject: Fwd: ECS Mandate Registration Intimation
Disclaimer: "Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of this mail kindly delete from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference."
Suresh Patel <[protected]@gmail.com>
Mon 8 Oct, 12:21
to AXIS, PolicyUpdate, Advice, Max, Ahmedabad.Operationshead, mahesh.khanna
Dear Bhavin,
I wasn't aware of this nor you told me about this requirement, else it would be delivered much earlier. Anyway, I am arranging delivery for this policy to you asap.
Regards
Suresh Patel <[protected]@gmail.com>
Attachments
Mon 8 Oct, 19:16
to AXIS, PolicyUpdate, Advice, Max, Ahmedabad.Operationshead, mahesh.khanna
Dear Bhavin,
FYI, original Max Life Insurance Policy has been sent back to Bank. Please find attached h/w copy of acknowledgement for your reference and record.
Regards
Attachments area
Bhavin Patel
AttachmentsTue 9 Oct, 11:33
Dear Sir, Please find below attached form and sign and send back to me . From: Suresh Patel <[protected]@gmail.com> Sent: Monday, October 8, 2018 21:46 To: Bhavi
Suresh Patel <[protected]@gmail.com>
Attachments
Tue 9 Oct, 12:54
to AXIS, PolicyUpdate, Advice, Max, Ahmedabad.Operationshead, mahesh.khanna
Dear Mr. Bhavin,
As requested, please find attached h/w filled cancellation form for your reference and further necessary action.
Please acknowledge the same.
Regards
Attachments area
Suresh Patel <[protected]@gmail.com>
Attachments
Thu 1 Nov, 14:28 (1 day ago)
to PolicyServicing, Circlenodalofficer.Gujaratwest, AXIS, Ahmedabad.Operationshead, PolicyUpdate, Advice, Max, mahesh.khanna
Dear Mr. Bhavin,
Further to my last email dated 09 October 2018, whereas I had submitted all the requested documents to enable you to proceed with cancellation of my Max Life Policy Number 60422368. As of today there is no further development, except getting typical useless message from Max Life saying "This is with reference to your request for Surrender of Policy for policy number[protected]. We acknowledge the receipt of your request. It will take 7-10 working days to process your request. The status of the service request would be shared with you at the earliest" as per attached emails dated 16 October, 23 October and 01 November 2018 (3 messages in row at an interval of 1 week and all are system generated). It is apparent from these emails that, they are trying not to release my fund in near future and want to buy more time as much as they can.
Please look into the matter and revert back to me with a concrete solution and don't forgot to acknowledge receipt of this mail.
Regards
Suresh Patel
Note: By copy I am requesting all to look into the above matter and do the needful.
3 Attachments
Suresh Patel <[protected]@gmail.com>
17:43 (11 minutes ago)
to pno, AXIS, Ahmedabad.Operationshead, PolicyUpdate, Advice, Max, mahesh.khanna, PolicyServicing, bcc: Lakhmichand.Nawani
REMINDER
Dear Mr. Bhavin,
Please update me on status for cancellation of my Max-Life Policy No. 60422368.
Regards
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