Axis Bank Complaints & Reviews

Hello sir/ma'am,

I had to get refund of rs. 245/- which is done by zomato on the 30th of october with rnn no.[protected], but is not reflected on my bank account. I would like to know the status of the refund. Hoping for a immediate action.

Linked phone number -[protected]
Email id-sv. [protected]@gmail.com
Account no. - [protected]

Thanks and regards,
Anvika sv bharadwaj

I am a student and got a new axis a card a year ago. One day i received a call and then they started a service and debited some amount. I didn't understood it then. But then this month again they debited rs 1899 for that service which i don't want. I want to deactivate that service and want refund. I couldn't understand what was this at that time but i can't bear any such losses. I would be highly obliged to you for resolving my matter. Thank you.

I had taken loan against credit card and after paying EMIs for more than a year decided to pre-close the loan. I paid the Entire outstanding amount for pre closure and clearly mentioned the same to axis bank branch representative. Last month received a call against non payment of EMI??!!!
The bank used my preclosure amount to deduct EMIs from it... I mean who the heck will pay the outstanding amount to deduct EMIs from??!
Even a non banking, non graduate can talk sense.
And now the representatives blame back on me that I wasn't clear while submitting the amount. N now the manager even refuses to solve it. And I'm force to pay EMIs for another entire year. Seriously guys if you don't believe in customer satisfaction policy, please update your tag line 'badhati ka naam interest'.

I’m a sb holder of axis bank pandri branch.
On 30/09/2018, time 12:27, i tried to withdraw an amount of ₹5000 from andhara bank punducherry using my axis bank debit card.
The atm machine did not dispense cash or any receipt of the transaction and it displayed a message on the screen “temporarily unable to process your request”. But i received a notification on my registered mobile number that amount of ₹5000 has been deducted. I immediately contacted then toll free customer services but it was in vain as the machine kept on forwarding my calls. As it was a sunday, i could not visit the nearest branch as it was closed.
Now i have reported and filed a complaint twice regarding this matter but the staff at axis bank are unable to help me cause it seems that andhra bank has rejected my request.
Now i’m helpless, dejected and disappointed. I have kept on pressing the matter for a month now. So i request to kindly pay attention to my request and guide me in the right direction.
Thank you.

Dear sir,
I have a salary based account in gandhidham branch, this account
Has been freezed last few months back. Now i wish to convert this account
To normal saving account. Hence forth i can maintain minimum balance
Rs10, 000/-. So, pls unfreeze my account.

Account details;
Name : yarrabadhi venkatadri
A/c no : [protected].
Customer id :[protected].
Thanking you,
Y. Venkatadri

The amount 802.29 is debited from axis bank savings account during a purchase a railway e ticket for shalimar to kota jn on[protected] from irctc.co.in portal. But the booking transaction id :[protected] failed. As per my axis bank, the transaction details: inb/[protected]/paytm mobile soluton pvt. Please refund the same amount to the same a/c from where that amount has been debited.

I am currently out of india and axis bank has put my account credit frozen status, which stops me from putting money in account. They have been deducting 400 rs. Every month from my account.

On contacting the customer care, they asked me to come to branch. Even after telling them i am not present in india.

Please resolve the matter and refund the amount that you have been deducting every month....

Dear Team,

I am Prateek Bharti from bareilly. I met to mr ramesh from axis bank branch regarding to open salary account. now total 10 has been finished but my account not opening and also he demand for money to open salary account. I tried his no regularly but he is not responding my call. Kindly take appropriate action on him otherwise i will go to court.

My grandmother named keshar devi, opened a account in you bank branch rajgarh, alwar (Rajasthan). We have submitted the form 3 months ago but they have not given the passbook yet. She need some money but she can't withdraw without passbook. Her account number is [protected] and ifsc code is utib0001613. She is unable to walk. It's difficult for us to bring her bank again and again. You should make some policy for senior citizen. So please look into the matter and generate the passbook soon.

To update kyc, i have been roaming to different banks and at last got my ncif id:[protected]. After sharing my new axis bank account also no help from on - call support and email support.

My axis fastag no: [protected].

Since last 3 months struggling to get kyc clearance, i lost all hopes from axis bank fasttag and feel i have wasted my money and time. If my kyc is cleared, i can start using my fastag. Please do the needful.

I have a loan account with ur bank. It's account ni is phr[protected].
This is a loan of purchasing and construction.
For purchasing axis bank have given me almost 1336000. And the rest amount is for construction, i have completed my home upto 1 floor but bank have not given me still my first installment for construction.
What do i do in this case?
When i talk in bank, no response is given to me, i am a genuine costumer of axis bank till last 5 years. This is my second loan from axis bank and till now i paid my emi very well.
So, why bank is torchering me like this,
When my loan is sanctioned for rs 2941000, why my first installment is not given to me.
Your employees is wasting ur reputation in market.

Also i have given many customers to axis bank for loans.
But now i will not suggest anyone for axis bank.
Please consider my big problem, i m very frustrated.
Because construction work is going on by borrowing others and now they are demanding for their money. And bank is giving no response.

So please please sort out my problem, i will highly grateful to u.
Thanks

When i asked the bank manager about the student account, why my account has been blocked, he said that the limit is reduced or blocked and we can not open it again and you will have to close this account. When i asked account rules about to be blocked, he said that when we are in pakistan's border by crossing the indian border your account gets blocked. When public funds plan account and student account becomes a block it, we can not open it again and give it we have a dd of close and we can not follow the guidelines of rbi. When i asked the bank manager when prime funds will be in the amount of housing jan dhan yojana account then all will be shut people who account because it is guidelines axis bank that over fifty thousand does not axis bank target is
Account no :[protected]

Dheeraj kumar

Medical college galexce complex gorakhpur uttra prdesh india

I am writing this with regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-xxx. I recently received a bill of amount rs. 2lac.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 10 business months. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]
Regards
Vishal bhushan tripathi

Booked ticket in irctc website using bhim (Powered by axis bank) gateway. Request came to bhim app and i approved it. Amount was deducted. I waited in the payment page but it was not redirected to irctc site. Status in irctc website shows pending from bank. Ticket does not show in failed transactions tab. It still remains in last transaction status.
Transaction id :[protected]

Axis customer id:[protected]

I have been a loyal customer of axis bank and kept a clean record for the past 4 years, i have lost my job and waiting to join my new job in december. Due you this i'm unable to make the payment last 3 months. I am now receiving threatening calls to myself and my family members phones from the collection agency. I can't believe axis bank treats their customer like this when their customers go through a hard time. I have recorded the conversion with one of the collection agents. The agent insulted me as a kadankaran (Defaulter) and called my sister's phone and spoke to her in a rude way. I need this to be escalated and want this person or the bank to be punished for the humiliation i went through. I am heartbroken due to the behaviour or the bank.

Since two months, am trying to create aadhar card for my 1 year old daughter.

My last 11 attempts of creating aadhar at this axis branch in heart of mumbai city went unsuccessful this way:

1) i visited the above mentioned axis branch at 9:30 am where i got to know that you need to form the queue at 6 am in the morning since only first 25 people are allowed.

2) i visited the branch at 6:30 am where there are only 15 -16 people above me but when branch opened ta 9:30, have been told today only first 15 people will be considered.
Question: how can bank change the number of persons to accommodate for aadhar on daily basis based on their convenience?

3) my 4-5 visits went unsuccessful since many times only 10 & even less than 10 people are allowed to create aadhar at the branch.

4) my eighth visit at the branch was at sharp 6 am where my name was registered with the bank security guard & i was among the top 4 persons. Again after waiting for three+ hours i have been informed the lady who works on aadhar system had not came today hence no aadhar work will be carried out today.

On the top of it when i along with other people came inside to meet branch manager with the below two questions, he not only refused to meet but did not allow us to even stand inside the branch.
When all people refused to budge & waited in the scorching heat outside, after an hour of wait, branch head finally came not to address the queries but to abuse & make fun of people.
* i have all the video recordings which certify my each & every word here, being 7 time unsuccessful i thought of doing the recordings this time.
Question: if one employee is not available, will it be fair to shut down the whole machinery, why there was no backup being planned?
Question: why the registration is being done & people are forced to wait for 3+ hrs if employee was on leave?

5) during my ninth visit again after three hours of wait with my one year old daughter, have been told aadhar system is down, hence asked to leave. This time i lost my patience & met the manager who finally agreed to provide me saturday slot, little i did know it was a ploy to further harass me.

6) during my tenth visit, i visited the branch as told by manager on saturday afternoon but to my shock again have been told system is down so my request could not be processed.
I tried to meet manager who had given me the slot but he was not there so i left my number to second officer & left again with my year old daughter & my father.

7) now after few days i got a call from the manager & have been told to visit the branch today.
Before leaving as well, i called up the manager (Have the call recording as well) where i confirmed if the system is working or not & on his yes, i left from my home which is 10 km away from the axis branch.
When i visited the branch, again being told that system is down since morning.

I tried to reach manager who is not there, have been informed just 30 mins before that system is working, how can it be true?

If aadhar is everyone right, why this right has been taken away from my year old daughter?

On 27/10/2018 at 7:48 am, trying to make a transaction of rs. 2000 from samsung pay mini which is actually powered by axis bank ltd and the transaction id is[protected]. Amount of rs. 2000 has been deducted from my source bank, which was bank of baroda but still out of reach for my son's account in indian overseas bank till now. According to axis helpline, they are unable to process of refund.

Sir i am nagaraja bellary
My account no. [protected],
I have saving account with axis bank, since 3 months account is debit freezed, i went to axis bank home branch 10 time, but no use, they only said we will solve your problem and update to like that but no one contact me.
I have already submitted kyc documents and request to activate my account before 6 days.
But yet you are not considering my request. This is neglecting of customer from your side.
My account detail
A/c no.[protected],
Ifsc code:utib0000731
Branch:siruguppa

I request you please close my account after activation
Thanx

Dear concerned,

I have an account with your bank and account no is [protected] in the name of nitin verma.
I tried to deposit an amount of rs 107800/- that has been stuck in axis atm recycler machine in sector 19 on 21st october 2018. I haven't get that money credited in my account yet. Kindly do the needful and resolve this issue as i am in an urgent need of this money.

Waiting for a revert from your end.

Details:

Name-nitin verna
Account no-[protected]
Date of transaction 21/10/2018
Amount - 107800/

I have mutual fund account-[protected]with axis bank, which sip i am paying on 5th of every month, but this month after 15 days of sip date one massage came that sip amount has not came so they are unable to process, when i replied to them and produced my bank statement that amountof 5000.00 has been deducted from my account as usual, then they said that amount has been reversed, but why they reversed and where this amount has gone i don't know.
So if it is reversed kindly refund my amount to my same bank account from which the sip is going every month.