[Resolved]  Axis Bank — Refund not processed

Address:

600091

The refund was processed from amazon on May 6 2017 and this was supposed to be processed maximum within 3-5 business days and it still has not been processed never experienced it with axis bank and this hectic and there are like two customer care number and whenever i contact them some random agent picks up the call and says this is the wrong department and he tells me to disconnect and call again and more over he doesn't have an option to transfer the call to appropriate department then next time i call the number it states that the number does not exist

Transaction reference number : 4940580350926157203073.

Settlement Verification Code(Authorization code): 009686.