[Resolved]  Axis Bank — refund not processed to the credit card

Address:600118

I have raised a complaint to axis bank regarding refund of 400 which seller has initiated on 4th of oct and axis bank has not yet processed it and whenever i ask they always saying to raise a dispute form to seller, but the seller clearly came with transaction id for the refund and axis bank is not ready to trace the refund

Please make the refund available in my credit card as soon as possible and dont give lame excuses
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Nov 16, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please provide us with your registered contact number through a DM and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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I Deposited rs100000 into my account through cdm machine but only 99500 credited in my account. rs500 is retaind by machine. slip is attache.kidly credit it to my account.
ac details
Rapipay Fintech
[protected]
contact no-[protected]
Axis Bank Customer Care's response, Oct 17, 2019
Verified Support
Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.

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