[Resolved]  Axis Bank — Refund not received of failed transaction

Address:New Delhi, Delhi, 110085

Refund not recieved of my failed transaction. I have done recharge of my jio no. with my credit card. In that transaction my money was deducted but it was a failed transaction. Till now my money is not refunded back. I have also complaint to jio but they are telling that they did not get money and it was with bank only.
My transaction ID is[protected].
Kindly refund my money back as soon as possible.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jul 1, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 31, 2017
Axis Bank Customer Care's response
Hi Narveer,

Sorry for the trouble. Please write to us at http://bit.ly/2qCnb5T along with the transaction details for us to assist you.

Regards,
Axis Bank
Verified Support
May 31, 2017
Axis Bank Customer Care's response
Hi Narveer,

Sorry for the trouble. Please write to us at: http://bit.ly/2qCnb5T for us to assist you.

Regards,
Axis Bank
Complaint comments 

Comments

Bank did not update my pan card after ten year transaction
This is Nagendra my account number [protected] old madras road branch Bangalore.
I want change current account to saving account.I was made a call to customer care number. The executive given proper information to change but branch officers not responding . They are given improper information.
My mobile number [protected]
Nagendra

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12951
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information