[Resolved]  Axis Bank — Refund of amount debited

Address:Ahmedabad, Gujarat, 380055

Dear Sir,

I had tried to book two tickets from Ahmadabad JN (ADI) to Mumbai Central (BCT) dated on 13/02/2017, but due to some reason tickets were not booked and amount of total 643.04 Rs. was deducted from my axis bank savings account.

still today I have not received my refund into my account, so it is my humble request to you to take necessary steps to refund the amount.

For your reference I have attached the screen shot of failed transaction.

Transaction ID: [protected] Train No./Name: 22946/SAURASHTRA MAIL Date of Booking: 13-Feb-2017 Date of Journey: 17-Feb-2017 Date Of Boarding: 17-Feb-2017 Date of Arrival: 18-Feb-2017 From: AHMEDABAD JN (ADI) To: MUMBAI CENTRAL (BCT) Boarding At: AHMEDABAD JN (ADI) Resv Upto: MUMBAI CENTRAL (BCT) Quota: GENERAL (GN) Class: SLEEPER CLASS (SL) Payment Status: Payment Failed Bank Name: Credit & Debit cards / Net Banking / Wallet (Powered by Paytm) Reservation Status: Not Booked Transaction Amount:630.0 No. of Adults: 2 No. of Children: 0 Ticket Type:E-ticket

Regards,

Sufyan Qureshi
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Apr 1, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2017
Axis Bank Customer Care's response
Hi Sufyan,

Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN for us to assist you.

Regards,
Axis Bank
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