[Resolved] Axis Bank — refund of duplicate transaction on forex card | |
Email prince. [protected]@gmail.com has been linked to my card. I made a transaction of 75.2 euro in paris which got cancelled and the money got debited. I did the transaction again which was successful. Upon enquiry with the merchant, they told me the amount would be released in 48 hours max. And i left paris after that. Today it had been a week and that amount has not been released from axis bank to my card. All they say is go to the merchant again and fill up a dispute form. Firstly, who would sponser my ticket back to paris? Secondly, if the merchant has confirmed the release of amount, why would you keep and not credit it back to me!!! Was this information helpful? | |
Apr 9, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Mar 08, 2019 Axis Bank Customer Care's response Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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