Axis Bank — regarding delivery of fastag from axis bank

Hi i have applied for fastag from axis bank and it had been more than 2 months it is not delivered to me. I complained to them multiple times as well as tweeted them but they didnt do anything. Kindly withdraw the service of selling fasttag from axis bank. They are just taking money but providing pathetic service. This is the time to charge a penalty on them for not offering services on time.

My wallet id is [protected]..
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2020
Axis Bank Customer Care's response
Hi, we regret any inconvenience caused. We have received an overwhelming demand and due to a change in norms, there was a shortage of inventory of tags across all providers which has now been fully addressed. We will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.
Feb 24, 2020
Updated by krishna_1987
I am getting such feedback everytime but still ur team is not working on it... until and unless i received the tag..I will not close this ...
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I am neo credit card holder of Axis Bank. I am not interested to use this card.Actually I do not use any type of cards with banking transactions now.I request you please cancel my neo credit card immediately.
Axis Bank Customer Care's response, Feb 25, 2020
Verified Support
Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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