[Resolved]  Axis Bank — regarding missing amount from AXIS ATM barakhamba road,statesman house,new delhi

Address:

New Delhi, Delhi

this is savitri singh, current account holder of your bank .On 5th NOV, 2014 between 1 to 1:30 p.m, i used my indian bank debit card in the axis machine of statesman house, barakhamba road .i had rs.17119 before i used the ATM machine . i entered the amount of rs.10000 for withdrawal which i could not receive due to some technical issues in axis machine .then i tried again .both the times, i got the message "your transaction is being processed" but i could not receive any money .then when i finally moved on to other atm to get the money, it showed insufficient amount as according to the ATM, it was already withdrawal but it wasn't received by me .so i want you to follow through my account so that i could get my money back . my indian bank debit card no. is[protected] my account no. is[protected] its already been 10 days and i am unable to get my money back .i have logged a complaint in both the banks but yet could not receive any positive response . my mobile no. is [protected], [protected]