[Resolved]  Axis Bank — Regarding money transaction

Address:New Delhi, Delhi, 110032

Dear Sir/Ma'am
Greetings
My name is Anirudh and I did a transaction of Rs 5000 on 26th Dec through mobile application.I mistakenly added IFSC code of Punjab and Sindh Bank on Punjab National bank A/c..Moreover it got registered and later my transaction also get successful and later I came to know that mistakenly I have added the wrong code because the money didnt got transferred to that A/C...
I have been trying to call the Customer care representative but my all attempts failed as every time a song starts and later call gets disconnected
Please look into the matter as till now the money didnt get refunded in my account

Name- Anirudh Nautiyal
Account no-[protected]
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Feb 3, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2017
Axis Bank Customer Care's response
Hi Anirudh,

Sorry for the trouble. Please write to us at http://bit.ly/2dZ5X0W along with the transaction details and our executive will get back to you.

Regards,
Axis Bank
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