[Resolved] Axis Bank — reopening of a cancelled credit card without approval from the customer and asking for payment
SiSijinaliyan on Jul 21, 2018
I have cancelled my credit card on June 2017. However, I have received e-mail attaching my credit card statement on April 2018. I have immediately e-mailed it to Ms. Meeta Bissa of Axisbank Bangalore branch. Although she has not responded to me, I haven't received any further statements until July 2018. Now, I received another credit card statement on 20.07.2018 & they are asking for payment.
Complaint marked as Resolved Aug 21, 2018
[Jul 21, 2018] Axis Bank customer support has been notified about the posted complaint.
Verified SupportAxis Bank Customer Care's response, Jul 21, 2018
Hi, we are here to help ! Please Inbox us your contact details. We will revert shortly. Regards, Team Axis Bank.
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