Axis Bank — request to do the process of my reimbursement amount of 78, 678/- (seventy eight thousand six hundred and seventy eight)

Address:

22 Kazi Najrul islam sarani 1st lane insurance houding estate po and ps nimta, kolkata, 700049

Sir/ madam,
With due respect i shiba prasad mandal, father of souvik mandal residing at 22 kazi najrul islam sarani 1st lane insurance housing estate po&ps nimta, kolkata 700049 would like to inform you that, my son, souvik mandal was admitted in zenith super specialist hospital 07.02.2020 to 15.02.2020 for the deases of "lower respiratory tract infection" with migraine problem. My son souvik mandal whose policy number is "[protected] 02 01" & member id is "[protected]"is under the policy of tata aig insurance which is totally cashless scheme. But at the time of discharge the mediclaim company denied to receive the cashless facility. Then i paid the full amount of rs. 78, 678/- (Rs. Seventy eight thousand six hundred and seventy eight only/-) to the hospital for the purpose of hospital bill. Then after facing this problem, i contacted with axis bank, nimta branch, who mainly offered me to do this tata aig mediclaim policy. But then they (Axis bank) also refushed to help me. They told me to fill up the reimbursement form that time, to get the reimbursement amount. So finally we arrange the amount and paid to the hospital helplessly. After that, according to the mediclaim company i also went to the axis bank physically to submit my bank cheque with all the original copies of hospital bill details.
But sir/madam, it's almost 80 days over, still i have not received my reimbursement amount. That time i borrowed that hospital bill from my colleagues and relatives respectively. As i borrowed so, i have to liquidat that money to them. But if i do not get the reimbursement amount then how could i pay them sir/madam??
Therefore, i shall be highly obliged if you kindly look after this matter and help me to get back the reimbursement amount. Please do the needful.
Thanking you,
Yours faithfully
Shiba prasad mandal.
Father of souvik mandal.
Dated
10.04.2020