[Resolved] Axis Bank — required nil balance certificate of credit card | |||
To, Axis bank Credit card department Dear sir/ma’am, I am writing to request you to issue "nil balance certificate" against my credit card no [protected]. I have closed my credit card account on april-2018 with all dues paid (Rs.1, 07, 110/-), and i am not receive any closed document or any confirmation letter from bank, its really worried situation about customer concern. For my concern is that i require a no dues certificate for the card account when the account closed, for which i called up the credit card department of bank several times in the past 2-3 monts. I did not get any positive replay or solution in this case. I have paid all dues on 4 equal installment before the given time period (Mail dated 23.02.2018 from mr. Sunil makhija, regarding the payment of all dues of above mentioned account and this mail clearly mentioned is that "bank issued nil balance certificate" with in seven days after completing the payment). But bank not give any certificate for me in till date and also this account negatively reflect in my cibil also. So i request you to kindly issued the "nil balance certificate" with in a week and also necessary changes/updates in cibil. Was this information helpful? | |||
Dec 30, 2018 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Nov 29, 2018 Axis Bank Customer Care's response Hi, we request you to contact our phone banking numbers for further assistance. Sorry for the trouble. Regards, Team Axis Bank.
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