[Resolved] Axis Bank — rude and nonsense customer care agent | |||
20+ days before i applied for debit card, i got msg that if my courier will my delivered to communication address than it will go to my home branch, So after 10 days i visit in my home branch warje i asked their (May i help you desk) about my debit card status, that person i don't know his name, he was just chit chatting with other co-workers, after 10/15 mint he Replying me that, my debit card is still not received by them, After called customer care to know card status so they said me that, visit again in branch or call customer care after 3 day's till my debit card will go at home branch or to know status of card,.. My branch is far from my place that's why today on 20th may 2019, i Called axis customer care agent name (Aroofh) He has no sence how to attend call or speak with customer, I just asked him about my debit card status? Is it in home branch or still in trans, But that foolish axis agent literary shouted on me saying that, he cannot tell status, you track from bluedart courier number.. Bloody nonscence service my axis bank. And # staff... Gavti nonscencence Was this information helpful? | |||
Jun 26, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support May 20, 2019 Axis Bank Customer Care's response Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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