Axis Bank — Saving account / closed personal loan emi not resolved | |||||
I have opened an axis bank saving account to pay emi with zero balance account. While opening the account i have informed that no minimum balance is required until i have the personal loan is closed but every month they are deducting a consolidated charges. Secondly i closed my personal loan in the month of february and a noc is sent to my mail id. But in march the are 4 check bounce charges against the closed personal loan. I wrote a mail to customer care with my concerns with noc as proof of attachment. It is being 15 days. Customer care people are asking me to sent a mail to loan department and i did the same. But till now i didn't get any response from either customer care or loan department. It is almost more than a week. Even the personal loan also closed after i raise a complaint in consumer complaints forum (Same portal). After paying my outstanding the loan was closed after two months. Axis bank online support system worst than any thing. I will rate 0/10. Below are the charges for closed loan. The charges of rs. 945.24 dated[protected] are debited towards shortfall in consolidated charges and the detailed summary are as mentioned below : Si bounce chrg loan emi cc emi[protected].00 Debit card charges annual fee - 150.[protected] Si bounce chrg loan emi cc emi - 200.[protected] Si bounce chrg loan emi cc emi - 180.[protected] Si bounce chrg loan emi cc emi-200.[protected] Value added sms alert fee - 15.[protected] Name: jeevan amunuri Account number: [protected] Personal loan: ppr[protected] For any queries contact me on +234-[protected] (Nigeria) Please do the needful. Was this information helpful? | |||||
Axis Bank customer support has been notified about the posted complaint. | |||||
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