Axis Bank — Service issue | |||||
One of the worst customer service axis bank is providing in india. Whenever i called them they put me on a long hold and they won't apologise for that. Also, simply they will divert calls to other departments. 1) credit card issue: requested for credit card limit enhancement. They said it's not possible on my card... So requested for credited card cancellation which they have not done till now. One guy will say 7 working day for the cancellation. The other guy will say 30 working days for the cancellation. Supervisor will say 10 working days for the cancellation. No one has exact information, it almost 20 working days never received any confirmation from them. Also, they won't respond for my emails. Worst service ever seen before. Was this information helpful? | |||||
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Axis Bank customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Hi Sumesh Acharya,
Did multiple times nut no reply from your end. That is why I have complained here. Do you think I don't have any work, you simply want me to sit in home and send you emails until you guys reply me.
Worthless service... Don't play with customer's money and emotions/
Regards,
Basha Shaik..
Did multiple times nut no reply from your end. That is why I have complained here. Do you think I don't have any work, you simply want me to sit in home and send you emails until you guys reply me.
Worthless service... Don't play with customer's money and emotions/
Regards,
Basha Shaik..
Email ID: [protected]@gmail.com,
Customer ID:[protected].
Customer ID:[protected].
Axis Bank Customer Care's response, Jun 21, 2016
Verified Support
Hi Basha,
We are looking into your concerns vide service request number 22763808. We will get back to you shortly on your registered email ID.
Regards,
Axis Bank
We are looking into your concerns vide service request number 22763808. We will get back to you shortly on your registered email ID.
Regards,
Axis Bank
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Regards,
Sumesh Acharya