Axis Bank, Shimoga Branch, Karnataka — Disclosing Axis Bank Credit card details to scammers and fraud companies

Axis Bank in Shimoga Branch has cheated me by disclosing my Signature credit card details to couple of fraud companies who performed fraud transactions of Rs. 25, 000 on the second week of card issue date. Axis Bank been doing this and welcoming cyber crime FIR and complaints but as we all know that Police department never show seriousness on this type of cases nor the banks but above all card holders like me as getting into problems. I filed FIR against Axis Bank, on the second day of fraud transaction's but it was waste of time running behind police dept. There was no value given by Axis bank for the FIR not the case was escalated to next level. My question is, when a card holder is calling the Axis bank customer care dept in the very next minute of fraud transaction to explain the scam took place on my card, rather the customer care dept have a restriction on the transaction they blocked my card and as me to call back again after few days to which I followed and ask the customer care dept to apply charge back to which they replied " we have blocked the card and can issue new card, but we cant do anything on the fraud transaction because you have to pay the outstanding and for further query you can speak to Nodal office of Axis bank who will support you to write up dispute form". later i contacted nodal office to refund the transanction amount to which they replied "SORRY, you have to pay that payment and we cant do anything but yes you can contact police department for FIR. once you produce FIR we can refund but after producing all relevant docs and FIR, the Axis bank didnt even try to settle it up.