Axis Bank — Show sanctioned amount & cut 5700/ fees from my bank but not send any letter or not give me any information from last 3months

Address:

Kolkata, West Bengal

I have applied for Home lone 20th April 2015, submitted all my documents & I have send Axis Bank through their agent one 5700/R.S Icici bank cheque no is 678780. Then I have received from Axis Bank on dated 26th April 2015, my lone amount is sanctioned 1025133/(Ten lack twenty five thousand one hundred thirty three only) & my application ID is 2833052, So I have pay on dated 30th April 2015 their fees 5700/, but still I have not received any sanction latter from axis bank, then many time call agent & his manager but still I have not received any answer from his bank.So I'm requesting you please flows my matter.