[Resolved]  Axis Bank — Sub.: misbehave by branch head and one md. Khattar

Address:

110015

Dear Sir, DT. 19.12.16

Humbly submitted that I am, a senior citizen and CMD of my company Savlight Tech Pvt Ltd set up at D-36 A-1 Mansarovar garden new Delhi 110015. I visited your branch at C- 56 MSG ND on 15 16 and 17 just to get my cash from my account but every time I was sent back but when on 17.12.2016 at 3.pm I asked branch head for cash she kept me waiting till 4.30pm and then again refused and said there is no cash. When I pressed for it she along with One Ms. Khatter started misbehaving and threatened for the consequences of misbehaving with ladies when I told her to there are CCTV camera survaliance in the branch and she can go for for any action she was caught blank and to be on saferside I called police. Till I was waiting for the police both ladies started comments where is your police I told them if the do not turn up ki can only call again. But in the meanwhile branch head lifted cheques from the table and asked me to take payment but on the payment counter again she misbehaved by handing me two peice and soiled notes of 100 for 40 k and crying said take this but also this is the only cash. Further she said you better close your account.
I had to accept soiled notes as I was in dire need of it when I started counting notes she again started shouting.
My submission is please take copies of CCTV footage and judge the falt otherwise I will have to file an RTI for the footage and status of cash, which I fail to understand from where was generated if it was not there an hour before and some other relevant details.
Hoping for a speedy action within 48 hours.
Regards
For Savlight Tech Pvt Ltd

GURDEV SiNGH
CMD
Cell no.[protected]