Axis Bank — the axis bank executive selling wrong credit card

Address:	Mumbai City, Maharashtra, 400093
Website:	www.axisbank.com

I am having a Corporate Account with Axis Bank.
My Company name is Cartesian Consulting Pvt Ltd.
My Name is Bhavin Bhailal Nagda

The Cartesian’s Axis Bank Executive while opening the account sold me a Credit Card giving me wrong information like,
It has a limit of 4Lacs+ It’s a lifetime free credit card and so on.

The card that I received had a limit of 1, 60, 000 so I blocked the credit card on a very next day by calling customer care executive.
I have not even used the card.
The executive said that he/she had blocked the card.

Last week when I received the Credit Card Statement, I was surprised to see that the card was not blocked.
Instead I received the Statement with payment due of 1200 Rs which I am not willing to pay.

This effects my CIBIL Score.

Also I would like to add that while opening the account also he took around a month to do so.

I raised the concern with him about the Credit Card and from past 3 weeks he is giving me false promises saying it will happen today-tomorrow-Next Week.

The Executive Name is Shailesh Dubey: [protected]/[protected]
His Email Id is shailesh.[protected]@axisbank.com

The Good part was, one of My Axis Bank RM tried to reach me at the same time when Shailesh told he will resolve the problem from his end.
Since I didn't wanted to raise the issues from multiple sources to avoid conflict, I told my RM that Shailesh is resolving.

Now I don't want to reach out to my RM and again go into following up calls and everything.

I am having a very bad experience with Axis Bank.
Right from Opening the Account to Selling Wrong Credit Card to Applying for Loan to Applying for Top Up Loan.
All the services that I faced in each of this was pathetic.
Worst I would say.

Regards
Bhavin Nagda
[protected]