[Resolved]  Axis Bank — Took a credit card and not received vouchers despite repeated follow ups

Address:Mumbai City, Maharashtra, 400095

Hi, axis bank is issuing a card called privilege mastercard and i had taken it up for using the yatra.com vouchers. Even after making all required transactions as per their norms they didn't provide me the vouchers. I really needed the vouchers for availing air tickets but the customer care repeatedly asked me to hold on and wait. This has been going for almost a month and i have not got any vouchers.

I really am very upset about this unprofessionalism and false promises made to me.

Thanks
Ayan chowdhury
Chowdhury. [protected]@yahoo.co.in
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Nov 29, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2016
Axis Bank Customer Care's response
Hi Ayan,

Sorry for the trouble. Please share the reference number which you may have received from the last communication channel approached for us to look into it.

Regards,
Axis Bank
Complaint comments 

Comments

Hello there, it is not at all complaint against axis, bank but it is my concern that is i lost my FD Certificates in travelling.. i am not understanding what to do ?
is it dangerous for me that can any one misuse of my account if they get that documents.. if yes then how can prevent this misuse asap..please suggest me as quickly as possible..
Axis Bank Customer Care's response, Oct 29, 2016
Verified Support
Hi Zaheeruddin,

Sorry to hear that. Please write to us at http://bit.ly/2dSoSVg in order to assist you.

Regards,
Axis Bank

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