Axis Bank — transaction cancelled but debited from account

 
3 Reviews
 Saurabhkumar96709 on Feb 12, 2019
This is saurabh kumar
I have done a online fund trasfer to other account 50000/- (Fifty thousand) and it failed but the amount is debited from my account. Its shows that something went wrong on transaction and next minute it gives a message of debited
Registered mobile number is [protected]
And imps reference number[protected]
Please do something its an emergency i have to pay to that person immediately

Complaint Status


[Feb 12, 2019] Axis Bank customer support has been notified about the posted complaint.
Verified Support
Axis Bank Customer Care's response, Feb 12, 2019
Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
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Comments

3062 has deducted from my axis bank. Fraud happening.
This is a complete fraud by axis bank. Never received any call from Bank or message. Directly deducted. I will file a complaint against bank for the same
Axis Bank Customer Care's response, Feb 12, 2019
Verified Support

Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
I supposed withdraw an amount of Rs.9900 But ATM scrren displays insufficient balance. But the statement states 9900 was withdrawn (I didn't get a debit message)

Can i get that amount reversed to my account?

SBI bank said we follow ATM comments.

Please rectify..

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    Axis Bank - transaction cancelled but debited from account