[Resolved]  Axis Bank — Transaction failed amount debited

Dear sir,

I have made payment of rs.1985/- from upi state Bank of India towards payment of electricity bill through your axix bank easy pay

412 technical error
[protected]

After making the payment i got technical error code no. 412 i did not get the payment receipt. But the amount of rs.1985/- has been debited from my sbi bank account.

My mobile no [protected]
upi id [protected]@oksbi

I request you to kindly process the transaction or refund the amount immediately.

Regards.
Ramkumar s
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Nov 19, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2022
Axis Bank Customer Care's response
Hi, we request you to liaise up with the account holding bank from where the money has been debited and raise a dispute for the referred transaction. Regards, Team Axis Bank.
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