[Resolved]  Axis Bank — transaction failed but money debited

Address:Pune, Maharashtra
Website:retail.axisbank.co.in

Today on 5th Nov 2018, I tried to recharge of Rs 399 but transaction failed and my money got debited. I tried again then same thing happened but I received Recharge for last transaction.

Again at night,
I tried to DTH recharge of Rs 330 but transaction failed and my money got debited. I tried again then same thing happened but I received Recharge for last transaction.

Why are showing Transaction Failed On success?

I want my money back...
399+330=729Rs
+1 photos
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Dec 12, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2018
Axis Bank Customer Care's response
Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2us5Gcb Regards, Team Axis Bank.
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