[Resolved] Axis Bank — un authorized credit card charges

vinodkumar Javvadi

from Pune, Maharashtra

Address:

Hyderabad, Andhra Pradesh

I have ordered a mobile its cost 21, 000 rs from axis credit card on august 2 and keep emi for 6 months. Later i had return the product to amazon. They said the amount will be credited back in 2 business days. But i don't have information regarding it has. My bank people charged me 3 emi's. If i spoke to amazon customer service people they said they initiated refund transaction request to my bank. My bank still charged me amount.

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Jan 20, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

Axis Bank Customer Care's response Hi, we request you to contact our phone banking team at[protected]/[protected] and our executives will assist you further. Regards, Team Axis Bank.