[Resolved] Axis Bank — unable to pay outstanding of axis credit card | |
I am writing this with regards to my axis bank credit card bill payment. My Credit card number is [protected]. I am using this card last almost 5 years. My card credit limit is 196000, right now the outstanding amount is 180000 as per the last month statement(Sep, 2018). I was paying the minimum stub amount since last 1year due to my family medical issues and I paid almost total 1lakh of rupees. This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt. I can able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation. I am ready to settle this as soon as I get the confirmation from your side. Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you. Please reach out my number: [protected] Mail id: [protected]@gmail.com Thanks, Subhadip Bhanja Was this information helpful? | |
Oct 29, 2018 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Sep 19, 2018 Axis Bank Customer Care's response Hi, we acknowledge the details in this regard and will address your concern within 24 working hours. Sorry for the trouble. Regards, Team Axis Bank
Verified Support Sep 28, 2018 Axis Bank Customer Care's response Hi, with reference to the service request number 44952476, we understand our Bank official is in contact with you regarding the settlement request for your credit card. Sorry for the trouble. Please rate your experience on the service offered to you in the referred matter, at the following link: https://bit.ly/2qDNV5q
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