[Resolved]  Axis Bank — unable to pay the whole amount of bill

Address:169 RNT Marg, corporate house M 10, Indore, Madhya Pradesh, 452001

I am using the axis bank neo credit card which end with 3685 as i am having the outstanding of total 35000 which i am not able to pay due to financial reason as untill now i paid the amount of 7500 on 12th feb 2019 so its request kindly settle my credit card bill as i am able to pay atleast minimum amount and want a settlelment from bank so kindly let me know what i can do for this and i am satisfy with the service of the bank and want to give good feedback as bank team is very professional but as i am not able to pay the whole amount as i could able to pay the 30% amount of my due with 6 to 7 days if its possible and as soon as i will get confirmation from your side.
Kindly grant me the approval as i am not able to pay the whole amount.
I am sincerely obliged to you for your help and corporation and i appreciate the whole procedure of axis bank.

Thank you.
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Apr 7, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please provide us with your registered contact number through a DM and we will get back shortly. Regards, Team Axis Bank.
Mar 01, 2019
Updated by HM Phodiography
yes please have my contact number which is +91 [protected] and my mail id is [protected]@gmail.com and please its request help me in this matter .
Mar 05, 2019
Updated by HM Phodiography
So is there any way please its request that i am unable to pay the whole amount as i could only pay max to max 10 to 12 thousand as its request kindly make the settlement of this balance.
Complaint comments 

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Please have my contact number and mail id as per below
Contact number - [protected]
mail id - [protected]@gmail.com
its request please help in this matter.
Axis Bank Customer Care's response, Mar 2, 2019
Verified Support
Hi, sorry for the trouble faced. We understand that there is an outstanding due amount on your credit card. However, we request you to pay the outstanding and confirm if the charges levied on the credit card for us to take u the case. Kindly note that the Charges waiver is subject to approval. Regards, Team Axis Bank

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