[Resolved] Axis Bank — Unable to register for internet banking services

Yash Khot

Oct 8, 2021

Address: vasai west, ambadi road, mumbai

Using my mobile phone, I get error message saying "The Mobile number is not linked with us, request you to kindly initiate registration using the Customer ID option."
Using my customer id, I get an error message saying " Invalid User Credentials."

I have recently done my KYC and have done the required paper work form turning my minor accoount to a major account some 20 days ago and updated my phone number at vasai west branch of axis bank. Please address this issue as soon as possible.

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Nov 15, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2021

Axis Bank Customer Care's response Hi, we request you to share the screenshot of the error faced along with your registered contact number for us to assist your further. Regards, Team Axis Bank.