[Resolved] Axis Bank — Unauthorised calls causing loss of money

[Resolved] Axis Bank — Unauthorised calls causing loss of money

R Ramakhanna from Chidambaram, Tamil Nadu

I recently received the credit card in may, 2017. I got a call from [protected], who said that they were calling from axis bank. They said that this was the verification call for reward program of rs 8500 and it was for those who got axis credit card. But, in the transaction. Alert mail it is written that the amount rs 8505 was spent at sks business solution. How come someone could make calls and get money in the name of axis bank? In addition, the mail id (Customer. [protected]@axisbank.com) for customer query is also not working. Was this information helpful? No (0) Yes (0)
Jul 2, 2017 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support May 31, 2017 Axis Bank Customer Care's response Hi Rama, Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV and our executive will get back to you. Regards, Axis Bank
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Comments

Gopparaju Bhuvvann

from Khed, Maharashtra

I consult the bank for two times and submitted my id proofs for salary account and i spoke to axis bank phone banking customer they are say it is saving account and deducting my money and again they are say consult the bank

Axis Bank Customer Care's response, May 31, 2017

Verified Support

Hi Gopparaju,

Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV for us to assist you.

Regards,
Axis Bank

davthed

from Chandigarh, Chandigarh

My name is sukhdev singh. i owned a credit card of axis bank with no. [protected] and due installment amount for my card was 3000. but now i recieved a bill of 16000. this is a huge amount for interest. please do the needfull for rectify my problem otherwise i will go for court case. my contact no. is [protected].

Axis Bank Customer Care's response, May 31, 2017

Verified Support

Hi Sukhdev,

Please share your concerns at http://bit.ly/2oy1P87 and our executive will assist you.

Regards,
Axis Bank

ramesh kumar munirathinam

from Delhi, Delhi

Recently my account is debited as "Consolidated Charges for A/c" and "Service Tax @15.00% on Charge" for that charge, I don't know why it is deducted from my account without any information.
Totally it 996.95 INR was deducted in last 2 years. Could you please explain me via email [protected]@GMAIL.COM for these deductions.

Axis Bank Customer Care's response, May 31, 2017

Verified Support

Hi Ramesh,

Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details for us to assist you.

Regards,
Axis Bank

Ashok Movvas

from Bengaluru, Karnataka

While i am opening axis bank account bank executive told we offering free dmat account but they charging rs 960 from bank account i called customer care they told first one year free but they didn't tell these things before please help me.

Axis Bank Customer Care's response, May 31, 2017

Verified Support

Hi Ashok,

For concern pertaining to demat account, please write to us at dp.operations@axisbank.com from your registered email ID for us to assist you. Thanks for writing in.

Regards,
Axis Bank