[Resolved]  Axis Bank — unauthorized debit card deduction from ecom pur/google

Hii
I had fraudulent transaction happened on my debit card without my concern or otp as below on 18th september, 2019.
Account no.-: [protected]
18th september 19 from exom pur/google
*googl/g.co/helppay#/280
I lost rs 850 without my involvement, i never deal with this site for any transaction in the past.
Request you to help me and refund back my amount.
And i don't want this again in future.
Please let me know if you need another information.
Thanks and regards
Nitish kumar rai
Mob. -: [protected]
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Oct 20, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2019
Axis Bank Customer Care's response
Hi, we request you to visit the following link: https://application.axisbank.co.in/WebForms/axis-support/product/Fraudanddispute.aspx and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.
Complaint comments 

Comments

I loss my amount 4800 in ecom pur i am not done this transaction how they do this transaction i want my amount refund help me

I loss my amount 3809 in ecom pur i am not done this transaction how they do this transaction i want my amount refund help me

Hi,

Today I had a debit of ECOM PUR/GOOGLE from my Axis bank account. This appears as an unauthorized transaction to me. Please take the necessary action and let me know until when I can get my money back.

Attaching the screenshot of the statement for reference..

INR 6700.00 debited from A/c no. 138087 on[protected]:46:23 IST at PUR/[protected]/[protected]. Avl Bal- INR 739857.46. Call [protected], if not done by you.
Vallabhi Kamalia's reply, Nov 21, 2021
Hey did you get any solution ??
Today I have found unauthorised transaction from my axis bank account Rs. 3809.55 for ECOM PUR/GoogleAds
I have not done this obviously. Kindly help.

Today I also lost rs 3890 and again 3890 rs and one more charge 778 .. From my axis bank account total 8558 rs debited .

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