[Resolved] Axis Bank — unauthorized deduction through ecs | |||
My savings a/c no. [protected] with axis bank, manton branch, kolkata, was debited with rs.50000/- towards premium of max life insurance on 30.04.2019 though the a/c was not linked with the ecs for that deduction. I do not want to continue the policy which i informed the concerned officials of axis bank but for the greed of commission they have committed such willful blunder. Please help to restore the deducted amount urgently. Was this information helpful? | |||
Jun 12, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support May 02, 2019 Axis Bank Customer Care's response Hi, thank you so much for taking out time and speaking to us. We wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis bank
Verified Support May 04, 2019 Axis Bank Customer Care's response Hi, sorry for the delay. Please be assured that we are looking into the concern raised by you and will get back to you at the earliest. Regards, Team Axis Bank
Verified Support May 08, 2019 Axis Bank Customer Care's response Hi, as per our telephonic conversation, please share the policy copy to our branch official for us to investigate further. Regards, Team Axis Bank.
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Really very poor customer care and problem resolving team.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.