[Resolved]  Axis Bank — Unauthorized Transaction from Credit Card and Debit Card

Address:	Ahmedabad, Gujarat, 380013
Website:	axis bank

Here i would like to inform you that on 26/06/16 between 2:14 Pm to 2:30 PM there were 6 Unauthorized transaction of Rs.11, 020/- on my Axis Bank My Zone Credit Card ([protected]) and 1 Unauthorized transaction of Rs.4191/- on my Axis Bank Debit Card ([protected]) made by hacker. I got alert on my registered mobile and on registered email id, Immediately i called on Axis customer care and blocked my both the cards on immediate bases.

I have sent Dispute form and Police complaint in pdf file on 27/06/16 on [protected]@axisbank.com and [protected]@axisbank.com, after so many reminders today they sent me the mail saying that "Please be informed that, as per our investigation disputed transaction, as the disputed transaction is successful e-commerce/online transaction processed by entering user id and password available only with you"

I have not done any transaction in mentioned attached pdf file. Here i am submitting credit card and debit card dispute forms along with Police compliant copy. So request you to solve this problem as soon as possible and credited my Unathorized transaction amount in my Credit card and Debit card account.

Regards,
Jimmy Patel
(M) - [protected]