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[Resolved]  Axis Bank — uninformed consolidated charges

Address:Hyderabad, Andhra Pradesh, 500076

I have opened salary bank in axis bank in june 2017.. After two months i have quit the company and not used my axis bank account... I have again started using my axis bank from jan 2020... Without even notifying me axis bank has deducted 7600 as consolidated charges and 1600 as gst on charge which is not at all acceptable... You should have made my account balance in negative for these two years... But my account balance is zero and i have stared using the account again. Please refund my amount...
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Apr 16, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2020
Axis Bank Customer Care's response Hi, we regret any inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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Comments

I have an savings account. Now it is 14mar.2020 suddenly 500 rupees deducted from my Acount as consolidated charges for A/c
And [protected]@18% RS.90

Reply
Axis Bank Customer Care's response, Mar 16, 2020
Verified Support
Hi, we understand your concern. We believe in complete transparency and disclosure about all our service fees and charges. You can learn about them on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Regards, Team Axis Bank
I, having account with Axis Bank ending with****678227 is being debited for RS 1399 and 1899 for one assist service. But I have not opted for any of those services. Request you to cancel the service and refund my money
Regards
V Kavya
Reply
Axis Bank Customer Care's response, Mar 16, 2020
Verified Support
Hi, we regret any inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.

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