Axis Bank — unknown transactions on my multi currency forex card

Transaction of cad 10000 is appearing on my card. I did not authorise this transaction and neither did i recieve any notidication for this.
This is really unacceptable and should be resolved immediately by axis bank as i am stuck in a foreign country without my money.
I have been trying to contact axis bank for hours but have not got any suitable response. This is fraud and not expected from axis bank.
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The email id registered with my forex card is [protected]@gmail.com
On 30 Aug I have transferred money via mobile banking to axis bank but Money got transferred to a wrong a/c no. I have sent mails twice to Axis Bank Gwalior branch but no response has been received. They are not available on phone as well. How do I contact the branch manager.

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