Axis Bank — unresponsive axis bank fastag customer care

Address:

New Delhi, Delhi, 110052

As we all are well aware that after 15 January NHAI toll plazas will charge double amount of the toll from the person who don't have fastag on his vehicle, In this regard I'd like to share my grievance for redressal about the Fastags purchased & activated through online Axis bank web portal for 2 no.s of my Cars, DL3CBC1818 Regd Mobile no [protected] & the another one DL8CAC9324 Regd Mobile no [protected] on dt 28/12/2019 by paying Rs 407.20 each. At the time of Purchase Axis Bank assured that these fastags will be delivered maximum within seven days to our registered address but till date in spite of my continuous follow up complaints with the Customer care nothing is happening. Please do the needful required to resolve the issue at the earliest and save me from the NHAI penalty Charges.