[Resolved]  Axis Bank — Unwanted debits to my daughter's account

Address:Aurangabad, Maharashtra, 431005

I am associated with axis bank by way of s b a/c bearing no.[protected] with your aurangabad (Maharashtra) branch since last 13 years.
I have given all family member's account with axis bank. I have opened an account in the name of shreedevi murlidhar varier bearing a/c no.[protected] who is my daughter. She is a student & don't have any income. I proposed this account for making the payment related to her studies. My sincere request is that axis bank should not debit any charges from this account as she is a student & she don't have any income. She is depositing some money by way of savings from her pocket money. As per the guidelines of rbi there is no need of keeping rs.10000/- as the minimum balance, then also i kept rs.10000/- in her account to avoid any charges. I shocked to know that you have debited rs 198.49 in the previous month & rs.201/- in this month by way o[censored]nnecessary & objectionable charges. I am totally disagree with this debits. You should not charge her except the sms charges for the intimations. You are requested to please reverse the total debits other than sms charges. If you want this debits from us, you may debit the same to my account no.[protected]. I have given a lot of business to you, but you have given me a good gift by way of debiting. Taking consider my long relation ship, i am expecting the waive of this type of debits or financial burden.

Secondly, i have opened the account in the name of my son, who is less than 15 years bearing no. [protected]. I will continue these accounts after they acquire some money after studies.

I hope, you will definitely consider my request reverse all the charges from my daughter's account [protected] and oblige

Thanks & regards,
Murlidhar varier
Cell no. [protected]
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Jun 3, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 03, 2017
Axis Bank Customer Care's response
Hi Murlidhar,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

Regards,
Axis Bank
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