[Resolved]  Axis Bank — Unwanted money deducted by Axis bank due to their system issue

Dear Team,

I have taken Flipkart Axis credit card since 4 years back but haven't faced any issue to do the payment and haven't delay for late payment but since 3-4 months without getting any reminder text message they are taking charges like late payment fee, debit interest GST and etc. Three consecutive months facing same issue and every month getting updated statement like 950 rs for late payment.

I had paid 3400 for 2000 billed amount, now they have added extra facility to take the interest for Unbilled amount too.

Because of Axis bank system issue i need to pay late payment for every month. Card end (0351)

Thanks,
Amit Kumar
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Aug 6, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
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Comments

Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-feesandcharges-1.aspx Regards, Team Axis Bank.
Amit3536's [Complaint's author] reply, Jun 28, 2021
Dear Team,

Yet to receive no update at your end.
I think it's better to disable this credit card.Kindly provide the process to disable this card.

Thanks,
Amit Kumar

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