[Resolved]  Axis Bank — unwanted subscription of one assist service

Address:Bathenia mohalla near srafa Bazar hodal, Prahlad traders near jagjeevan ram Chowk old gt road, Palwal, Haryana, 121106

Mam, this is totally fraudulent and amount deducted without customer permission this is the offence under law. I have faced the same problem. I don't want to subscribe the one assist so please cancel the subscription and send me the money back. My card no. Is end with 8822. 1899 rupees is deducted from my account end with no. 473578 please please send the money back to the same account. Cancel the subscription of one assist and send the money back.
Yours regards,
Dipanshu goel
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Jun 28, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 28, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please DM us your registered contact number, and we will get back shortly.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
Complaint comments 

Comments

Dear Dipanshu,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist
Dear sir
I complaing about the charge of Rs177 every month the charge is deducted from my account. I am going to get information about this charge but there is respond against this. So i requested to take an action against and tell about this why the charge is deducted from my account.
Thankyou
My Account Balanced Is 4400 on negativeee

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