Axis Bank — without my permission m

Address:

Hanumangarh, Rajasthan, 335513

Without my permission, the Axis bank has opened my policy, or now the bank is saying that the mail has been merged or is now doing anything.
Without the permission of the client, nothing can be done without the bank, but again without my permission, the staff of the axis opened my 5646 policy.
If the bank did not give my refund, then I would take refuge in the consumer forum
my contact number [protected] email sushil.[protected]@gmail.com