Axis Bank — Wrong Credit card

Address:560092

We filled an application for the privilege credit card with the Axis bank Sahakar Nagar branch but they sent us Vistara Credit card with the annual fee which charges more than Rs 1500+, Its the axis bank mistake still they want us to pay the annual fee for the wrong credit card they sent us.

Now to resolve the issue we went to the bank, they said call the number behind the card they can not do anything. After calling the number, they are asking to go to the branch and they can not do anything. So I am stuck in the deadlock. I guess they purposely sent me the wrong credit card to extort extra money from me. I am in very difficult situation as if I dont pay it will impact my credit history.
I have not even activated the Vistara Credit Card yet.
Was this information helpful?
No (0)
Yes (0)
Axis Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

It is somehow the way of corporate banks and a mediocre citizen had to bear all the brunt for no fault of his. The audacity of such banks is that even after coming to know of it and the plight explained in social media they care two hoots, that is the tragedy of a inconspicuous citizen.
Hope things get improved in Modi & post netbanking era at least.
Ain't we can not do anything about it?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12956
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information