Axis Bank — wrong information submitted to cibil

Hi,

This is with utter disappointment with the axis bank. I am raising this complaint, i dont know if i get any answers from this forum. If i dont i would go to next level.

My issue here is, i have never applied for any personal loan from axis bank. I never ever applied for a loan. I have never got any call from the axis bank too. Now i see in my cibil report it says i enquired for the personal loan worth of rs 5 lakh from axis bank. I am not in india for a certain period, how come i would apply for this loan. I want to check all the proofs from axis bank for this request.

My cibil control number: 3, 268, 033, 397

I dont know if i need to take this up with legally, how many others got fraud by this type of things.

My mobile number [protected]

Regards
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2020
Axis Bank Customer Care's response
Hi, we request you to share the registered contact number as we are unable to fetch any information with the given number. Regards, Team Axis Bank.
Feb 19, 2020
Updated by dwaraka
I already mentioned the registered contact number[protected]
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