Axis Bank — WRONGLY AMOUNT DEBITED FROM MY A/C AND GIVE FALSE ASSURANCE

Address:

Mumbai City, Maharashtra

THIS WAS MY COMPLAINT WHICH I RAISED ON 23/3/2015...MEANS DAY BEFOR YESTERDAY... TODAY I HAD RECIVED CALL FROM AXIS BANK ACCOUNT DEPARTMENT... I HAD RECIVED CALL FROM ACCOUNT MANAGER OF AXIS BANK...HIS NAME IS ANURAJ HAS I HAD SPOKEN TO HIM I M PROVIDING U HIS NUMBER ALSO [protected]...HE HAD TOLD ME THAT U HAD MAILED TO COMPLAINT FORUM ... I HAD DISCUSS HIM ALL THE MATTER...THEN HE TOLD ME THAT I M CREDITING RS 1433 IN U R A/C...PLZ CHECK IT IN AFTER 2 HRS...I HAD TOLD HIME, , I WILL CHECK AND HE HAD TOLD ME THAT PLZ RESOLVED U R COMPLAINT FROM COMPLAINTS FORUM, , , , , THEN I IMMEDIATELY RESOLVED IT...THEN AFTER 2HRS I M WITHDRAWING MY MONEY...AGAIN I M RECIVEING SLIP ONLY...AND MY BALANCE WAS SHOWING 1433... THEN I CALL THAT ANURAJ...HE TOLD ME THAT HAD U HAVE DIFFERENT A/C OF SBI OR ICICI...I TOLD HIM THAT I HAVE BOTH A/C...THEN HE TOLD ME THAT I M FORWARDING U R MONEY IN U R OTHER A/C...THEN I HAD WAITED FOR HIS CALL FOR 20 MIS...NOT RESOND FROM HIM...AND LATTER HE HAD SWITCHED OF HIS MOBILE...FINALY I HAD RECIVED FALSE INFORMATION FROM AXIS BANK EMPLOYEE... PLZ HEP ME... I M PROVIDING U THE WHOLE DESCIPTION OF THIS MATTER...WHICH WAS EARLIER I HAD MENTIONED IT IN EARLIER COMPLAINT... MY NAME IS SWAPNIL SUNIL SHIVALKAR...I HAD A/C IN AXIS BANK OF YOUTH A/C... MY A/C NUMBER IS [protected] MY CUSTOMER ID NUMBER[protected] MY ATM NUMBER IS [protected] WHEN I OPEN THIS A/C I HAD TOLD THAT U R A/C IS YOUTH A/C...IT CAN BE OPENED AT ...ZERO A/C...STILL I HAD PAID RS 100...WHEN DEPOSITING MY CASH...I HAD SECURED THAT MONEY IS SAFE IN AXIS BANK... EVERYDAY I M RECIVING THE STATMENTS...I HAD KEPT SAFE THAT STATMENTS...FIRST OF ALL MY MOBILE NUMBER HAS NOT UPDATED BY AXIS NEW MOBILE NUBER... TODAY MEANS 23/03/2015...I M WITHDRAWING MY MONEY FROM MY AXIS A/C...FROM OTHER ATM BRANCH ...IT IS NOT REMOVING...ONLY I HAD RECIVED 5 SLIP...WHEN I M CHECKED MY A/C BALANCE IT IS SHOWING RS 1433...IMY BRANCH IS AT PAREL...BUT I CAN"T ABLE TO GO THROUGH BANK... SO I IMMEDIATELY CALL HELPLINE [protected]...I HAD SPOKEN THROUGH ONE LADY EXECUTIOR...FIRST OF ALL MY CALL WAS CONNECTED AFTER M INS...TOTAL DURATION OF MY CALL IS 33 MINUTE...THTA LADY EXECUTIOR TOLD ME THAT U HAD BENN CHARGED 3 TIMES 349 FOR NEW ATM ISSUED ...I TOLD HER THAT WHEN TIME OF OPEING MY AXIS A/C...I HAD RECIVED ONLY MY ATM CARD...I HAD NEVER APPLY FOR NEW ATM CARD...SHE ACCEPTED THAT IT HAS WRONGLY DEBITED FROM MY A/C... I M REQUESTING TO AXIS BANK...PLZ REFUND MY 1433 BALANCE WHICH WAS WRONGLY DEBITED FROM MY A/C...FOR ISSUING NEW ATM DEBIT CARD...PLZ CHECK MY DEBIT CARD NUMBER WHICH WAS PROVIDED TO ME AT THE TIME OF ISSUES...I HAD PROVIDED ATM 19 DIGIT NUMBER... PLZ HELP ME