Axis Bank — wrongly debited consolidated charge | |
Firstly bank dedicated rs.1287.5 and rs.231.75 without any reason stating consolidated charge and gst. Now, new messages received from bank saying "consolidated charges (Sep-2019) for a/c no. Xxxx7118: Value added sms alert fee: rs 15 Cash transaction fee: rs 1272.5 Total: rs 1287.5 (Excl gst)." Not acceptable. Want refund of my hard earned money. Was this information helpful? | |
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Axis Bank customer support has been notified about the posted complaint. Verified Support Oct 14, 2019 Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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 2 Comments | |
Comments
I were going to pay credit card bill from google pay. At that time amount has been deducted from my account but not transaction is pending from 5 pending. No confirmation. No refundable. I am trying connect with customer care but not connecting. Please resolve my problem as soon as possible and do the same needful.
Axis Bank Customer Care's response, Oct 14, 2019
Verified Support
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Why debit money my account